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changes.mady.by.user Susan McClure

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changes.mady.by.user Susan McClure

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Using Simple Search: Checking for Troy's tickets, or tickets about COB and IP issues, Troy and others

  • Search for active tickets for teh2 (enter: teh2) (4 active tickets)

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  • Jump to search window with " / " 

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  • Add: fulltext:COB  = active tickets with COB anywhere in tickets (2 active tickets, for teh2 )

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  • Add: fulltext:"COB IP", drop teh2  = tickets with both COB and IP anywhere within ticket, any owner (5 active tickets)