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- Add: fulltext:"COB IP", drop teh2 = tickets with both COB and IP anywhere within ticket, any owner (5 active tickets)
More complex searching with multiple values
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, statuses, specific queues, etc
For more complex searching, start with a Simple Search of your key values. Then jump from that result into the full function Query Builder by selecting "Edit Search" from the results. This brings up the Query Builder, with your search terms already populated.
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