You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 4 Next »

Can't Print?  


Here are some helpful tips!

  1. Check network connection - make sure you are connected to the Rice network (Rice Owls preferred but Rice Visitors should work too).
  2. Check print credits – do you have enough print credits?  Click here to check your print balance online.  Enter adrice\netid in the username field and your Rice password when prompted.
  3. Authenticate to printers– is your printer offline?
    • Click the Start Menu.
    • Type \\jgsps2”  without the quotes in the Search Bar and press Enter.
    • Enter “adrice\netid” without the quotes in the username field and your Rice password in the password field.  NetID is your personally assigned Rice username.
    • Place a check in the box marked Remember My Credentials, then click OK.
  • No labels