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The Help Desk is staffed from 8:30AM until 5:00PM Monday through Friday.
E-mail Related Questions
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Do I need VPN to check
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e-mail from home?
No, you can check your email with Outlook just like you do when you are in school as long as you have access to the Internet.
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You can check email from any computer with an Internet connection via the web. Full Time and Professional MBA students will log into http://exchange.rice.edu, while MBA for Executives students will log into http://www.webmail.rice.edu.
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How much space do I have for my
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e-mail account?
MBA and PMBA students have an Exchange mailbox with a quota of 250 MB. EMBA students have RiceMail mailbox with a quota of 2GB.
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You will need to delete old emails or archive old items to free up space. If you delete old items, make sure to empty the Deleted Items folder. As soon as your mailbox size drops below the quota limit, you will be able to send again. Click here for instructions on how to archive old emails.
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What if I prefer a different
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e-mail address than the ones Rice setup for me?
If you prefer a more personalized email address, you can request new email alias. Please note that you can only create up to three vanity mail aliases total. You will not have the ability to delete or modify them after you have created them. You will have to use only these three throughout your Rice career.
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How do I request a new
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e-mail alias?
The instructions to request a new vanity (alternate) e-mail address can be found here.
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Full Time and Professional MBA students click here.
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How do I check my e-mail from my smart phone?
Generalized PDA/Smartphone settings (with Exchange ActiveSync) Only for the Full Time MBA and MBA for Professionals programs.
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