Please follow the steps below to configure your laptop to access the Jones School resources. You must be on campus to complete Step 1 & 2. You can go on to Step 3 to configure Outlook from off-campus if you have access to the Internet.


Get Help with My Computer - There are 4 ways to contact the Jones School Technical Support Team

  1. Create a help ticket online at http://helpdesk.rice.edu
  2. Email helpdesk@rice.edu
  3. Call 713-348-8319
  4. Visit the Jones School Help Desk in Room 308, McNair Hall
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