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RT 4.4 Building Search Queries and Saving Searches 

Excerpt

6/2020 Updated RT from 4.4.2 to 4.4.4. Wiki updated to point to RT Documentation for 4.4.4

 

RT (Request Tracker) includes a Search Query Builder function that allows users to create various search queries for the type of tickets they are most interested in. All queries can be saved and reused.

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The RT 4.4 product documentation has some expanded query builder examples:

RT - Intro to Query Builder

RT 4.4.4 Query Builder

RT Query_Builder

Information on Dashboards, which use Searches

RT Dashboards

RT 4.4.4 Dashboards