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typically include sections such as :
- Quick Ticket Creation box
- Ticket listings, defined by a saved search query
- A queue's ticket listing, chosen by relevance to user
- RT report and chart of key information (defined by a saved query)
Users can create custom personal Dashboards, and Departments can create and share Departmental Dashboards to provide easy access to their users.
Examples:
Example - RT Dashboard with multiple sections
See Other examples of Creating and Using saved search queries, and putting the results into your preferred Dashboard
RT Fulltext ticket searching
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