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Can't Print?  

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Here are some helpful tips!

  1. Check network connection - make sure you are connected to the Rice Owls network (not Rice Owls preferred but Rice Visitors should work too).
  2. Check print credits – do you have enough print credits?  Click here to check your print balance online.  Enter your netid and password when prompted.
  3. Authenticate to printers– is your printer offline?
    • Click the Start Menu.
    • Type \\jgsps2.ad.rice.edu ”  without the quotes in the Search Bar and press Enter.
    • Enter “adrice\netid” without the quotes in the username field and your Rice password in the password field.  NetID is your personally assigned Rice username.
    • Place a check in the box marked Remember My Credentials, then click OK.