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Step 1 - Click 'New Email'

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Step 2 - Click the 'From' drop-down menu to select the Shared Exchange Mailbox name

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Step 3 - Verify the Shared Mailbox name populates in the 'From' dialog box

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, then select 'Other Email Address...'

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Step 3 - Type the name of the Shared Exchange Mailbox into the dialog box, then click OK

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Step 4 - The Shared Exchange Mailbox name will now populate in the 'From' field

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Step 5 - The mailbox name will also be available to select from the drop-down menu

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Step 6 Step 4 - Finish typing your message, and then choose Send.