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Printing Related Questions
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How do I print my documents?
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You can check your print balance while on campus and connecting to the Rice network. On your web browser, go to http://jgsps2.rice.edu/pcounter. Enter your username and password when prompted.
*Your username will need to be in the format of "ADRICE\NetID" where "NetID" is your personally assigned Rice username.* .
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Do I have to wait until my account reaches zero before I can add credit?
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The Help Desk is staffed from 8:00AM until 6:00PM Monday through Friday and Saturday 11-4pm.
E-mail Related Questions
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Do I need VPN to check e-mail from home?
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How do I check my e-mail from my smart phone?
Generalized PDA/Smartphone settings (with Exchange ActiveSync) Only for the Full Time MBA and MBA for Professionals programs.
Server address: exchange.rice.edu
Domain: adrice
Make sure SSL is enabled.
Use the following settings if your device doesn't support Exchange ActiveSync or if you are in the MBA for Executives program.
Incoming mail server: imap.mail.rice.edu
Outgoing mail server: smtp.mail.rice.edu
Make sure SSL is enabled and set the outgoing server port to 465.
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How can I stop all of this SPAM from taking over my inbox?
You can train the DSPAM system to recognize and reduce the amount of SPAM you are getting.
Access the DSPAM quick start tutorial here.
Wireless Connectivity Questions
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How do I connect my iPhone/iPod Touch/iPad to the Rice Owls network?
Instructions for connecting certain iOS (Apple) devices to "Rice Owls" wireless can be found here.
Instructions for connecting certain iOS (Apple) devices to "Rice Visitor" wireless can be found here.
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How do I connect my Blackberry to the Rice Owls network?
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