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Comment: Added Instructions for WM

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XP
XP

Windows XP/2000

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  1. Click on the Apple.

  2. Click on About this Mac.



  3. Click More Info.



  4. Click Network.

  5. In the top panel choose the appropriate device (AirPort if a wireless problem or Ethernet for a wired problem).

  6. In the bottom panel, scroll down to MAC Address.

  7. Copy the MAC address and paste the text into a reply to your ticket. If you do not already have a ticket open, please e-mail the copied text to the helpdesk@rice.edu.

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WM
WM

Windows Mobile

  1. From Home screen, go to Start -> Settings -> Connections -> Wireless Lan -> Advanced

    Note WiFi must be ON in order for the MAC address to show up.

  2. Copy the MAC address and paste the text into a reply to your ticket. If you do not already have a ticket open, please e-mail the copied text to the helpdesk@rice.edu.

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