The secure shell (SSH) login service for CLEAR has been restored. The engineers working on it will continue to monitor the issue over the weekend to ensure that it does not fail again.
Be aware of the phishing email with the following characteristics…
From: riceinfo@rice.edu <dercelli@utm.edu>
Subject: Rice Alert
Do not respond or take action on this phishing message other than deleting the message. Phishing is an attempt to criminally and fraudulently acquire private information, such as usernames, passwords, and credit card details by masquerading as trustworthy entity in an electronic communication. Rice OIT will never ask for your User ID or password via email.
If you suspect that you have received one of these messages and need assistance in disposing of the message or if you accidentally responded to the phishing message, change your password. If you need additional assistance, contact the Help Desk: helpdesk@rice.edu or 713.348.4357.
Regards,
Diane Yee, Assistant Director IT Customer Service