...
The Comments box should be used for any specific time parameters, e.g.: Need by 5 p.m. or cancel request. Please contact [contact information] asap to verify that this will be possible. Please contact [contact information] asap to share estimate of when book
will be available. Please call Reference asap; user is here and needs to know when book will be available. Technical Services staff will call or write promptly to respond to such requests. In the absence of more specific instructions, any necessary e-mail messages will be sent to: ask@rice.libanswers.com. If the user does not want to fill out the RUSH processing form, the Reference staff member working with the user should do it for him/her.
Normally within one working day from receiving the item for cataloging, the cataloger hand-delivers the cataloged RUSH item to a staff member who will mark it. If the item requires commercial binding, it is marked and circulated first as if it were a hardback, then bound afterwards. If full cataloging would be time-consuming, minimal-level cataloging may be used to speed processing, with a note to Circ to return to the cataloger after it is turned in.
...