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Please take the following precautions when using plotter:

  • DO NOT TURN OFF the plotter as the plotter goes to sleep itself. This prevents print heads from getting clogged. 
  • DO NOT LIFT UP THE BLUE LEVER unless the plotter menu tells so in order to align the paper. 
  • When paper jam happens, please find DMC professional staff members for troubleshooting. DO NOT lift up the lever and try to fix it yourself.
  • Please follow the following paper load/unload instruction. DO NOT MESS WITH THE PLOTTER as this will cause plotter to malfunction. 
  • Note that the plotter goes to sleep mode if not being used for a while. To wake up the plotter, press the menu key on the plotter ScreenShot20140904at1.13.23PM.png, the plotter will start "initializing mechanics" . Wait till the initialization process is finished and the plotter is at the "Ready" screen, then start to load/unload paper roll.

Tips and Tricks:

  • What to do when "Printing is paused" and is unable to process any printing job?
    You will need to manually delete all printed files to clear plotter's memory in order for the plotter to process current print job. To do so, go to menu, use up and down arrow to navigate to Job Management Menu > Job Queue, select files, press OK, and delete.
  • How to advance canvas ?
    Since the plotter wont cut canvas after plotting, poster has to be cut off the plotter manually with the help of DMC staff member. To ensure enough extra media for printing and cutting, canvas paper needs to be advanced after loading and printing. To do so, simply press paper advance key IMG_0846.JPG, which is the bottom left key next to the LCD screen, until you see the edge of canvas comes out of the window or you get enough sized sheet for cutting.
  • Margins on all sides of paper is 5mm (i.e. 0.2 inch) for this plotter.
  • When printing high resolution image, for best result, please open the image with Adobe Photoshop and print via Adobe Photoshop print dialog and make sure the setting is as follows:
    Color Management
    • Color Handling: Printer Manage Colors
    Normal Printing
    • Rendering Intent: Perceptual
    Printer Set-Up
    • Plotter
    • Print Settings
      • Color Matching: "In Printer"
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