RT 4.4 Privileged User Options and Features
With the upgrade to RT Request Tracker Version 4.4, all Privileged Users have some new options and features they can choose for their personal preference.
Additionally some of the default options have changed as well. See new or changed items highlighted in Blue text.
RT Privileged User Options are definable for key areas:
- RT Preferences
- RT Ticket Timers
- RT Keyboard shortcuts
- RT Dashboards
- fulltext searching
RT User Preferences
Areas to check or change: New options or new defaults in Blue
- General View
- RT @ a Glance views
- Ticket Display preferences
RT Ticket Timers
RT Keyboard shortcuts
RT Dashboards
RT Fulltext ticket searching