You are viewing an old version of this page. View the current version.

Compare with Current View Page History

Version 1 Next »

RT 4.4 Privileged User Options and Features

With the upgrade to RT Request Tracker Version 4.4, all Privileged Users have some new options and features they can choose for their personal preference.

Additionally some of the default options have changed as well.  See new or changed items highlighted in Blue text.

 

RT Privileged User Options are definable for key areas:

  • RT Preferences
  • RT Ticket Timers
  • RT Keyboard shortcuts
  • RT Dashboards
  • fulltext searching

RT User Preferences

Areas to check or change:  New options or new defaults in Blue

  • General View
  • RT @ a Glance views
  • Ticket Display preferences

 

 

 

 

RT Ticket Timers

 

RT Keyboard shortcuts

RT Dashboards

 

RT Fulltext ticket searching

 

 

  • No labels