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Printing Related Questions

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How do I install student printers?

Please sign in to Canvas Solution Services site.  You will find the Printer Script under Printing.  Simply download and run the printer script to install the student printers automatically.

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How do I get a printing account?

A print account has been created for you and a $20 free print credit quota will be placed in your account at the beginning of each school year.

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You must connect to the Rice Owls network in order to print to the student printers.  You can print to any of the 8 7 students printers in the building.  The printers are located in rooms:  104A    107 (Student CommonsLounge), 163A (near the EMBA/Executive Education offices), 203 210 (in the BIC), 215 (next door to classroom 214), 315 (next door to classroom 314), and suite 400 .  The cost for black and white printing is $0.05 (five cents) per page.  Color laser printers are located in room 163A 215 and 215315.  The cost for color printing is $0.25 (twenty-five cents) per page.  These costs are per page on each of the printer types.  If you send a color page to the black and white printer, it will come out black and white and your printing account will be debited $0.05.  If you send a black and white page to the color printer, it will come out black and white and your printing account will be charged $0.25.

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What if I have money left in the account at the end of the school year?

Our print policy has changed!  Effective 07/01/2015, your print account balance will not be reset, instead it will be carried over to the next school year.

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You can purchase print credit by credit card online at https://pcounter.jgs.rice.edu.  $5 minimum required.  Credit will apply to your print account immediately.  You can also pay by check in person (no minimum required) by going to the Help Desk in Room 307308.  Have a check made payable to "Rice University" with your NetID (username) in the memo.  Note that the Help Desk can only accept checks.

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The Help Desk is staffed from 8:00AM until 6:00PM Monday through Friday and Saturday and  Class Saturdays 9-5 4 PM.

E-mail Related Questions

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You can check email from any computer with an Internet connection via Outlook Web App Access (OWA) at httphttps://exchangeoutlook.riceoffice.edu.com

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How much space do I have for my e-mail account?

Exchange mailbox quota for MBA and MAcc students is 750MB10GB.

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What happens when I reach or exceed my quota?

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You will need to delete old emails or archive old items to free up space.  If you delete old items, make sure to empty the Deleted Items folder.  As soon as your mailbox size drops below the quota limit, you will be able to send again.  Click here for instructions on how to archive old emails.

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Log in to the Online Account Management System at https://MyNetID.rice.edu.  Click the Create a vanity email address link, then follow the online instructions.

How do I forward my e-mail to another account?

Instructions can be found here.

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Generalized PDA/Smartphone settings  (with Microsoft Exchange ActiveSync)

Server address:  exchange.rice.edu

Domain:  adrice

Make sure SSL is enabled.

How can I stop all of this SPAM from taking over my inbox?

You can train the DSPAM system to recognize and reduce the amount of SPAM you are getting.

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How do I check my e-mail from my smart phone? Android and/or

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iPhone

Wireless Connectivity Questions

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Instructions for connecting certain iOS (Apple) devices to "Rice Owls" wireless can be found here.  

How do I connect my Android phone to the Rice Owls network?

Generalized instructions for connecting most Android Devices to "Rice Owls" wireless can be found here. 

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