IT: Do IT Yourself
This is the IT: Do IT Yourself (DIY) page . This page contains step-by-step instructions on how to service your own IT needs. These instructions can be used by Rice students, faculty and staff in order to fix or set up computer, email, network, print and other IT-related systems, applications, or issues.
Use the following categories to guide your search for the pages you need. If you cannot find them, use our search bar located on the top right corner of the page.
Account Management
Application Support
Audio Visual
Classroom Support
Cloud Computing
Course Management
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Overview Coursera edX Other |
Data Management
Document Management
Email Management
General
Hardware
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Audio Visual Loaner Printer Projector Procurement Repair Replacement Setup |
Help Desk Suggestions
Other IT Websites
- it.rice.edu/
IT services, tools, and applications supported at Rice. - vpit.rice.edu/
IT organization, policies and procedures, initiatives, innovation, and IT news and events. - market.rice.edu/
Rice-specific discounts for tech purchases; also includes hardware requirements for new computer purchases.
Maintenance
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Network Server Office Support |
Mobile Devices
Network
Printers/Printing
Security
Server
Software
Telecommunication
Web
Get Support
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Image Removed | IT Online Documentation for IT Tutorials.
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Image Removed | Phone: 713.348.4357 (x-HELP)
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Image Removed | Email from youremail@rice.edu account: include the NetID; Phone Number, Location: Time of Issue; & Description of issue.
For example: wireless network connectivity issues need MAC address and date & time; location; Rice or visitor network.
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Image Removed | Ticket Status
Log on to Request Tracker to check your ticket status.