Searching for "how-to" instructions and information, visit the Rice KnowledgeBase
Office of Information Technology
- Rice KnowledgeBase: https://kb.rice.edu
- Rice Office of Information Technology: https://oit.rice.edu/
- IT@Rice: https://vpit.rice.edu/
IT DIY: IT Do It Yourself
Welcome to the IT Do IT Yourself (IT DIY) pages . These pages contain step-by-step instructions on how-to service your own IT needs. These instructions can be used by Rice students, faculty and staff in order to set up computer, email, network, print and other IT-related topics.
Use the following categories to guide your search. If you cannot find the category below, use the search bar located on the top right corner of the page.
Account Management
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Accounts unrelated to your NetID Apply - Online Account Management System De-activation process (including Google Docs) Emeritus Google Apps for Education (Rice) Google Mail | Undergraduates only NetID | What is MyNetID? Password Reset: iforgot.rice.edu Retirees Vendors |
Application Support
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Audio Visual
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Classroom Support
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College Lab (Create new request for help) |
Cloud Computing
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Drive |
Collaboration Tools
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Course Management
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Coursera edX
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Data Management
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Mapping storage (U:drive) Quota
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Document Imaging, Management, & Workflows
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Email Management
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Setting up Rice Google Calendar (faculty & students) Listserv Creating a Vanity Email Address Webmail tools |
General
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IT Alerts - IT-Alerts History |
Hardware
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Audio Visual Loaner Printer Projector Repair Replacement Setup |
Help Desk | External Resources
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Suggested Venues for Laptop Lending |
Maintenance
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Network Server Office Support |
Mobile Devices
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Tablet Other |
Network
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Share Drive |
Printers/Printing
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Maintenance |
Remote Connect/Tools
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Remote Desktop |
Research Computing
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Request Help Directly from the RCSG
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Security
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Server
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Maintenance VM |
Software
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Imaging |
Telecommunication
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Web
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Get Support
| Support from Box
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Online Help
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Phone: 713.348.4357 (x-HELP)
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Online Help Desk Form
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| Email: helpdesk@rice.edu
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| Ticket Status
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Other IT Websites
IT services, tools, and applications supported at Rice.
IT organization, policies and procedures, initiatives, innovation, and IT news and events.
Rice-specific discounts for tech purchases; also includes hardware requirements for new computer purchases.