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Printing Related Questions

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How do I

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install student printers?

Please sign in to Canvas Solution Services site.  You will find the Printer Script under Printing.  Simply download and run the printer script to install the student printers automatically.

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How do I get a printing account?

A print account has been created for you and a $20 free print quota will be placed in your account at the beginning of each school year.

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How do I print my documents?

You must connect to the Rice Owls network (Rice Owls or Rice Visitor) in order to print to the student printers.  You can print to any of the 5 7 students printers in the building.  The printers are located in rooms:  163A (near the EMBA/Executive Education offices), 203    107 (Student Lounge), 210 (in the BIC), 215 (next door to classroom 214) and , 315 (next door to classroom 314), and suite 400 .  The cost for black and white printing is $0.05 (five cents) per page.  There is a color laser printer Color laser printers are located in room 163A215 and 315.  The cost for color printing is $0.25 (twenty-five cents) per page.  These costs are per page on each of the printer types.  If you send a color page to the black and white printer, it will come out black and white and your printing account will be debited $0.05.  If you send a black and white page to the color printer, it will come out black and white and your printing account will be charged $0.25.

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Our print system is based on a debit system.  That means you must have credit in your printing account in order to print.  A Printing account was setup for you and $20 (twenty dollars) of printing credit was placed in the account.  Each time you print, the corresponding amount of credit is deducted from your account.  When your account balance reaches zero, you are no longer able to print.

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What if I have money left in the account at the end of the school year?

Any money left in the printing account at the end of the school year will go back into the printing fund and become part of the $20.00 that will be placed back in each account at the start of the school year.  *There will be no refunds of unused printing credit*Effective 07/01/2015, your print account balance will not be reset, instead it will be carried over to the next school year.

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How do I add credit to my printing account?

You can purchase print credit by credit card online at https://pcounter.jgs.rice.edu.  $5 minimum required.  Credit will apply to your print account immediately.  You can also pay by check in person (no minimum required) by going to the Help Desk in Room 307308.  Have a check made payable to "Rice University" with your NetID (username) in the memo.  Note that the Help Desk can only accept checks.

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The Help Desk is staffed from 8:00AM until 6:00PM Monday through Friday and Saturday and  Class Saturdays 9-5 4 PM.

E-mail Related Questions

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You can check email from any computer with an Internet connection via Outlook Web App Access (OWA) at httphttps://exchangeoutlook.riceoffice.edu.com

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How much space do I have for my e-mail account?

Exchange mailbox quota for MBA and MAcc students is 500MB10GB.

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What happens when I reach or exceed my quota?

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You will need to delete old emails or archive old items to free up space.  If you delete old items, make sure to empty the Deleted Items folder.  As soon as your mailbox size drops below the quota limit, you will be able to send again.  Click here for instructions on how to archive old emails.

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Log in to the Online Account Management System at https://MyNetID.rice.edu.  Click the Create a vanity email address link, then follow the online instructions.

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How do I

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Instructions can be found here.

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check my e-mail from my smart phone?

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Generalized PDA/Smartphone settings (with Exchange ActiveSync) 

Server address:  exchange.rice.edu

Domain:  adrice

Make sure SSL is enabled.

Use the following settings if your device doesn't support Exchange ActiveSync 

Incoming mail server:  imap.mail.rice.edu

Outgoing mail server:  smtp.mail.rice.edu

Make sure SSL is enabled and set the outgoing server port to 465.

How can I stop all of this SPAM from taking over my inbox?

You can train the DSPAM system to recognize and reduce the amount of SPAM you are getting.

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Android and/or iPhone

Wireless Connectivity Questions

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Instructions for connecting certain iOS (Apple) devices to "Rice Owls" wireless can be found found here. Instructions for connecting certain iOS (Apple) devices to "Rice Visitor" wireless can be found here. 

How do I connect my

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Generalized instructions for connecting most Blackberry devices to "Rice Owls" wireless can be found here.

How do I connect my Android phone to the Rice Owls network?

Generalized instructions for connecting most Android Devices to "Rice Owls" wireless can be found found here.

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