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changes.mady.by.user Susan McClure

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New Version 45

changes.mady.by.user Susan McClure

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Gallery
include1-rt-TicketComposition.png,2-rt-TicketComposition_withRichText.png
sortname
titleScreenshots - ticket composition preferencesfor Ticket Composition

Preferences - Ticket Display

  • Display tickets in rich text (YES is default )
  • Show ticket updates  by oldest history first - or select NO to see latest updates first (descending date order)
  • History info now shows after the rest of the page loads.... or you can do it-
    • after clicking a link
    • immediately
    • as your scroll the ticket

Gallery
include1-rt-Ticket_Display_history_display.png
titleScreenshots for Ticket Display

User Search Preferences

Allow user to select how you wish to see the results of any search.

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