Name Size Creator Creation Date Labels Comment  
PNG File rt-TicketComposition.png 82 kB Susan McClure Oct 25, 2017 18:21
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Rich Text in composition  
PNG File rt-prefs-theme_2.png 128 kB Susan McClure Oct 25, 2017 17:10
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PNG File 2-rt-prefs-theme.png 126 kB Susan McClure Oct 10, 2017 13:42
Theme preferences  
PNG File 1-SKM-Dashboard.png 304 kB Susan McClure Oct 20, 2017 12:49
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PNG File rt-prefs-rt-at-a-glance-refresh-interval.png 134 kB Susan McClure Oct 20, 2017 12:16
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PNG File 3-RT_SKM-Dashboard.png 304 kB Susan McClure Oct 20, 2017 11:45
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personal Dashboard - with sections I want  
PNG File 2-RT-Dashboard_Scroll_Managers.png 325 kB Susan McClure Oct 20, 2017 11:30
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Departmental Chart for IT Managers  
PNG File 1-RT-Dashboard_Scroll.png 234 kB Susan McClure Oct 20, 2017 11:21
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Sample RT Dashboard with 4 sections of data  
PNG File 2-rt-search-simple-fulltext.png 83 kB Susan McClure Oct 19, 2017 20:37
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Use fulltext: search string  
PNG File 1-rt-search-simple-selection.png 197 kB Susan McClure Oct 19, 2017 20:38
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To select Simple Search page  
PNG File 2-rt-search-options-rows_and_columns.png 99 kB Susan McClure Oct 19, 2017 18:06
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select columns to display and row numbers  
PNG File 1-rt-search-options.png 102 kB Susan McClure Oct 19, 2017 18:06
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Select sorting orders for search results  
PNG File 1-rt-Ticket_Display_history_display.png 143 kB Susan McClure Oct 19, 2017 17:55
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Multiple choice on when to show history  
PNG File 1-rt-TicketComposition.png 64 kB Susan McClure Oct 19, 2017 17:42
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Ticket composition in 2 column, and Rich Text  
PNG File 2-rt-TicketComposition_withRichText.png 46 kB Susan McClure Oct 19, 2017 17:41
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Pull down on ticket update to allow Rich Text  
PNG File 3-rt-keyboard-shortcut-select-bar.png 75 kB Susan McClure Oct 19, 2017 14:47
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Jump around list of tickets with shortcuts  
PNG File 2-rt-keyboard-shortcuts-for-search-results.png 81 kB Susan McClure Oct 19, 2017 14:15
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Shortcuts to move between Results or Dashboard pages  
PNG File 1-rt-keyboard-shortcuts-Global.png 90 kB Susan McClure Oct 19, 2017 14:15
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Global Shortcuts to move between Dashboards or At-A-Glance pages  
PNG File 2-Ticket_Timers_2Ways.png 113 kB Susan McClure Oct 10, 2017 18:05
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PNG File 1-Ticket_Timers.png 407 kB Susan McClure Oct 10, 2017 18:04
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Ticket Timers  
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