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  • Quick Ticket Creation box
  • Ticket listings, defined by a saved search query
  • A queue's ticket current tickets listing, chosen by relevance to user
  • RT report and chart of key information (defined by a saved search query)

Users can create custom personal Dashboards, and Departments can create and share Departmental Dashboards to provide easy access to their users.

A defined Dashboard can also be "subscribed" to. Then, you can define when you want to receive an email containing that Dashboard's current view.

 

Gallery
include1-RT-Dashboard_Scroll.png,2-RT-Dashboard_Scroll_Managers.png
sortname
titleRT-Dashboards

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