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  • Quick Ticket Creation box
  • Ticket listings, defined by a saved search query
  • A queue's ticket listing, chosen by relevance to user
  • RT report and chart of key information (defined by a saved search query)

Users can create custom personal Dashboards, and Departments can create and share Departmental Dashboards to provide easy access to their users.

Example - RT Dashboard with multiple sections

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See Other examples of Creating and Using saved search queries, and putting the results into your preferred Dashboard

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