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- enter: ? to see shortcuts
- Follow your cursor with blue bar on side of tickets
RT Dashboards
RT Dashboards are a customized RT web page, with 1 or more sections defined; for displaying desired groupings of RT data and functions. Dashboards
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A defined Dashboard can also be "subscribed" to. Then, you can define when you want to receive an email containing that Dashboard's current view.
Sample RT Dashboard with 4 sections of data
Departmental Dashboard for IT Managers
Personal Dashboard - with just the sections of data I want
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