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Personal Dashboard - with just the sections of data I want using my Saved Searches

 

 

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include1-RT-Dashboard_Scroll.png,2-RT-Dashboard_Scroll_Managers.png,3-RT_SKM-Dashboard.png,3-RT_SKM-Dashboard.png
sortname
titleRT-Dashboards

 

 

See Other examples of Creating and Using saved search queries, and putting the results into your preferred Dashboard

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you may also then edit that search in the full RT query builder, to refine the search with other attributes(Subject, owner, Queue, status etc) and add a date range.

 

To Select Simple Search Page -

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The Simple Search Entry Screen -

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  Galleryinclude1-rt-search-simple-selection.png,2-rt-search-simple-fulltext.pngsortnametitleScreenshots - Simple Search and fulltext