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IT: Do IT Yourself

This is the IT: Do IT Yourself (DIY) page . This page contains step-by-step instructions on how to service your own IT needs. These instructions can be used by Rice students, faculty and staff in order to fix or set up computer, email, network, print and other IT-related systems, applications, or issues. 

Use the following categories to guide your search for the pages you need. If you cannot find them, use our search bar located on the top right corner of the page. 


 

Account Management

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Alumni

Apply

Collaborator (Non-Rice)

Complimentary Guest Accounts

Complimentary Staff Accounts

De-activation process

Emeritus

Google

NetID

New Employee

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iforgot.rice.edu

apply.rice.edu

Google

Org Account

Accounts tied to your NetID

Accounts unrelated to your NetID

Retirees

RiceWorks Troubleshooting

Vanity Address

Vendors

Workflow

Application Support

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List of free software

List of IT-licensed software

ChemDraw

LabVIEW

ArcGIS

OnBase

Microsoft Campus Agreement

Audio Visual

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Setup

Support

Classroom Support

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Classroom

College Lab

Supported Buildings

Meeting Room

Podium

Cloud Computing

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Rice Dropbox

Google Apps

Calender

Drive

Groups

Collaboration Tools

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Course, Organization, and Departmental Email Accounts

Shared Filespace

Subversion (svn)

Course Management

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Overview

Coursera

edX

Owlspace

Other

Data Management

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Backup

Storage/Recovery

Quota

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Windows

Unix/Linux

Classroom

Document Management

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Google Docs

Onbase

Email Management

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Email @ Rice

Setting up your Email Program

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Rice Gmail FAQs

Listserv

Mailman

SPAM Settings (DSPAM)

Creating a Vanity Email Address

ProofPoint

Webmail

Webmail tools

General

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IT Related

Non IT Related

Hardware

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Audio Visual

Loaner

Printer

Projector

Procurement

Repair

Replacement

Setup

Help Desk Suggestions

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Laptop Lending

Off Campus Electronic Support Sites

Maintenance

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Network

Server

Office Support

Mobile Devices

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Phone Email

iPhone

Android

Blackberry

Apple TV

iTouch/iPad

Tablet

Other

Network

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Share Drive

Wired

Wireless

VPN

About Clean Access

Printers/Printing

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Maintenance

Printer Locations

Plotters

Lab computers

Personal computers, campus printers

Print Refund

Reimbursement Process

Scanning

Remote Connect/Tool
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Remote Desktop

VPN

Other

Bomgar

Symantec

Research Computing

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BlueBioU

DAVinCI

STIC

SUGAR

Request Class Access

Security

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Best Practices

Encryption

Locked Account

Malware and Viruses

Phising

Proxy

Software

Server

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Maintenance

VM

ADRice

Kerberos

Software

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Classroom

Imaging

Limited

Operating Systems

Procurement

Research Computing

Standard

Streaming

Virtual

Telecommunication

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About

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titleFaculty and Staff Telephones

Service Overview

Dialing Instructions

Voicemail

Personal Call Assistant

Unified Message

Map of Nortel Telephone Buttons

Basic Features of Nortel Telphones

Advanced Features of Nortel Telephones

Single-Line Analog Telephone

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Service Overview

Dialing Instructions

Voicemail for Single Mailbox

Voicemail for Multiple Mailboxes

 

Help

Services and Rates

Voicemail

Web

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Automated Website Creation

Custom Web Design

Manual Website Creation

Clubs/Class/College/etc.

Miscellaneous

Other