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- RT Preferences
- RT Ticket Timers
- RT Keyboard shortcuts
- RT Dashboards
- fulltext searching
RT Login Widget and screen layout
Login Widget show RT version, Copyright, and RICE logo
Screen: Function tabs across the top of the screen
RT User Preferences Settings
Areas to check or change: New options or new defaults in Blue
General View Section
- new Theme = rudder (more ADA compliant, easier on the eyes)
- Rice Logo added, upper right corner
- preferred Default Queue
- preferred Username format, privileged users = usernames (netid)
Ticket Composition Section
RT @ a Glance views
Ticket Display preferences
RT Ticket Timers
RT Keyboard shortcuts
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